Privacy Policy

Privacy Policy for CARAV

 

Welcome to CARAV. Your privacy is critically important to us. At CARAV, we are committed to protecting the privacy and security of our customers’ and visitors’ personal information in accordance with the principles laid out under the Information Technology Act, 2000 and its amendments. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.carav.in.

 

Information We Collect

 

1. Personal Information

 

• Directly Provided Information: This includes information you provide when you register an account, make a purchase, participate in any interactive features of our services, fill out a form, request customer support, or otherwise communicate with us. The personal information we collect may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

• Automatically Collected Information: Each time you visit our site, we may automatically collect information about you through cookies and other tracking technologies. This information may include your IP address, browser type, device type, operating system, page views, and usage patterns.

 

2. Sensitive Personal Data

Under the IT Rules, certain personal information is considered sensitive personal data, such as financial information, physical, physiological, and mental health conditions, sexual orientation, medical records and history, biometric information, etc. We only collect sensitive personal data from you if you voluntarily submit such information to us, and it is treated with extra care and security.

 

How We Use Your Information

 

• To personalize your experience on CARAV. and deliver content, product offerings, and advertisements tailored to your interests.

• To process your transactions and manage your orders.

• To communicate with you, including responding to your inquiries, providing customer service, and sending you technical notices and support messages.

• To improve and maintain the performance and security of our website.

• To comply with legal obligations and enforce our policies.

 

How We Share Your Information

 

• Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Legal Requirements: We may disclose your information as required by law, such as to comply with a subpoena, or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

 

Security of Your Personal Information

 

We use appropriate technical and organizational measures designed to protect the security and confidentiality of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

 

• Email: customercare@carav.in

• Phone: +91-9821294777

• Address: 5813/14/65, Basti Harphool Singh, Sadar Thana Road, Delhi - 110006